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Customer Service

Shipping & Delivery
Orders placed before 4pm are dispatched the same day. We use Royal Mail for our deliveries. Delivery can be expected in 1-2 days for the UK, 3-5 days for Europe and 5 days + for the rest of the world.
UK postage is free if you meet our minimum spend requirements, see the checkout page for details
Privacy & Security
Your privacy is important to us. We will never pass your details to a third party. Our server uses encryption to keep your details safe
Returns & Replacements
If for any reason you are not happy with your purchase, please return it within 30 days for a full refund. Returns must be sent by trackable post, and in the original packaging.
If your product was damaged in transit, get in touch on 01484 549200, so we can prioritise a replacement
Ordering
When you checkout, your order takes priority over Amazon and ebay sales. We aim to have your order ready for dispatch within 30 minutes.
Our site is growing as quick as possible, but not all our products are showing yet. If you can't find what you need, please call us on 01484 549200, or send an e-mail to sales@mallinson-electrical.com
You may create an account when you order, and you will then have access to your order history and status updates
Payment, Pricing & Promotions
We aim to keep prices low. If you can find the same product cheaper elsewhere, let us know. We don't guarantee we can beat it, but we will try
Prices shown include VAT where applicable.
Occasionally we may promote our items with a special price.
Viewing Orders
Log in to your account for the latest information on your orders
Updating Account Information
After log in, you can change any details that you need. If you have lost your password, contact us

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